FAQs
à la carte
Does the À La Carte service include a home visit?
The À La Carte services do not include a home visit, unless mentioned. All the information is exchanged through email or via video conference. You may add a 30 minute home visit for $75.
Can I purchase more than one service?
Yes, the À La Carte services were designed for you to pick and choose the best service or services that suit your needs.
How will I receive my purchased service?
You will receive your service via email.
How long will it take for me to receive my service?
Most À La Carte services take 10-14 business days to complete, except the project management service.
* Need it faster? Expedited service is available for certain services at an additional cost, inquire for more information.
Is my order refundable?
All À La Carte purchases are refundable within 1 day from the date of purchase. After 24 hours the payment is non-refundable.
full service
I need the help of a designer, what’s the next step?
The next step is to determine whether you are a do-it-yourself client on a small budget or if you want a designer to design and oversee your project from beginning to end. If you are not a do-it-yourself client and want a designer involved from conception to reality then full service is for you. Once you determine you are a full service client contact us to schedule your Predesign Meeting!
Can I use my own contractor?
You are welcome to use your own contractor for any of our À La Carte or votre chambre by Georgette Marise services. We prefer to use our contractors for full service projects.
Why do I have to provide a budget and what should it include?
It is important for us to have a realistic working budget to determine how much you are able to spend on furnishings and labor. The scope of your project will be based on the working budget. In order for us to best service your design needs it is crucial that you let us know what your investment is.
What is the design fee for full service?
Our fee for full service is based on the project and scope of work. Please contact us at 610.924.2780 for pricing.
The Belfong Candle Collection
What ingredients are used in your candles?
Our exclusive candles are crafted with high-quality, natural soy wax, lead-free cotton wicks, and premium fragrance oils. We prioritize clean-burning, eco-friendly ingredients to ensure a luxurious and safe experience.
How long do your candles typically burn?
Each candle is designed to provide approximately 40-50 hours of burn time when burned properly. To maximize your candle’s life, trim the wick to 1/4 inch before each use and allow the wax to melt evenly across the surface during the first burn.
What is your return policy for candles, room sprays, and diffusers?
Due to the nature of our products, all sales of candles, room sprays, and diffusers are final and non-returnable, except in cases of damages or defects. If your item arrives damaged or defective, please contact us within 7 days of delivery at info@georgettemarise.com. Be sure to include photos of the damaged item(s) and packaging to process your claim. Upon verification, we will provide a replacement at no additional cost.
How should I use your room sprays?
Our room sprays are designed to refresh your space with a luxurious fragrance. Please note that they are not perfumes and should not be sprayed directly on fabrics or your skin. For best results, spray in the middle of a room to evenly distribute the scent.
How do I get the most fragrance from your diffusers?
Our diffusers are crafted to provide a long-lasting aroma for your home. To enhance the scent, periodically flip the reeds in the bottle to refresh and intensify the fragrance.
Have additional questions? Give us a call at 610.924.2780.
